Been here a couple times -- both of which we received poor communication/customer service -- and we will not return.
Bought my engagement ring here! Great sales staff that provided friendly, informative, and patient service. Lisa and Alaura were AWESOME to work with! Be sure to ask for them. Definitely would recommend. Got a great deal too!
We ended up going to Shane Co. that is fusing the ring for $35 TOTAL.
Our most recent visit, we had called regarding getting a gold ring fused; 2 bands to a ring. The sales rep told us $50 to get this done. When we arrived, it was $50 per band, amounting to $100. If it's $50 per band, it's $50, but that was not what was clarified over the phone. In-person customer service was just as poor, basically telling us, "Whoops! We meant $50 per band". (But there was no apology for their error!)
Lesa and Alaura are complete ROCKSTARS!!! Super fun and super good sales people!! We werebcompletely looking and walked out with tons of jewerly!!!
Cleans your jewelry while shopping and they have Pandora so I don't have to drive to city creek.
I reccommed these guys to EVERYONE!!
It was a waste of a drive out there, and based on their lack of communication skills and customer service, we will not go back.
Spent $2000 on a watch and was given $400 in "rewards" to spend on any other product in the store. Ordered my wife a ring after having it explained to me that I could pay for the entire purchase with the rewards. When I went in today to pick the ring up I was informed I could only use $100 of the rewards towards the purchase and I needed to pay the $300 balance. Not what I was told at the time I ordered the ring. Absolutely terrible customer service and blatant lying just to get another sale. I will NEVER be back to any Jared or Kay jewelers, do yourself a favor and stay as far away from these stores as you can.
Jared The Galleria Of Jewelry is a US Jewelry Store based in Farmington, Utah. Jared The Galleria Of Jewelry is located at 300 W Union Ave, Farmington, UT 84025, USA.
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